Project: Hamlet Centre Service User Consultation
The Hamlet provides invaluable recreational, educational and social opportunities for children and adults with profound disabilities and complex health needs in Norfolk.
The Hamlet Centre charity commissioned us to undertake a survey of staff and service users to help inform development strategy and business planning for the next five years. Working with a reference group we developed and promoted online surveys that reached the necessary audiences and yielded valuable insights as well as potential new trustees, as outlined in our detailed report of findings and recommendations.
“Sarah worked for us to research, design and implement a survey of the families who use our services at The Hamlet. Sarah has a natural ability to be able to ‘see’ the issues that can arise and was exactly what was needed. Her approach is creative while being grounded and practical. We worked together to a workplan during the project. She always met her deadlines and the end result contributed greatly to our new development plan. I would work with Sarah again and thoroughly recommend her”
Pauline Morgan, Chief Executive, The Hamlet Charity